Where does overcharging happen most?
The most repeated complaints come from the beaches, Barú and a few spots in the Old Town, for food and drinks, massages, beach tents and rides, according to 2026 press reports.
What should I ask before ordering?
- Ask for a printed menu with prices. If there is none, ask the price of each item.
- Confirm whether the price is per person or per dish.
- Tipping is voluntary in Colombia. 10% is the usual suggestion.
- Ask for the total before anything is served.
How do I agree on a taxi or boat price?
Taxis have no meters: state your destination and agree on the fare before getting in. For boats and day trips, ask on WhatsApp what is included, how many hours and the full price. That puts it in writing.
What about the beach?
Nothing on the beach is free. A sample massage or an oyster to try will be charged. Say no clearly or agree on the price first.
Where do I report an overcharge?
The city of Cartagena takes reports on its Titán Chat WhatsApp line, and the Visit Cartagena app lists reference prices, according to RTVC Noticias. Keep the receipt, the business name and the time.
How does Tu Guía Cartagena help?
Every listing shows a starting price and its verification level. If a listed business lets you down, message us with the name, date and receipt.
The price is agreed before, not after.